1. Money-Back Guarantee

We offer a [X-day] money-back guarantee on all new hosting plans. If you are not satisfied with our services within the first [X] days, you are entitled to a full refund, no questions asked. This applies to new customers and new hosting plans only.

2. Eligibility for Refund

Refunds will be processed under the following conditions:

• The refund request is made within the [X-day] money-back guarantee period.
• The request does not apply to domain name purchases, SSL certificates, or other non-hosting services.
• The hosting account must not have violated any terms and conditions of service (e.g., misuse of server resources, illegal activity).

3. Non-Refundable Services

The following services are non-refundable:

• Domain name registration and renewal fees.
• SSL certificates.
• Setup fees (if applicable).
• Any add-on services or third-party services.
• Website migration services.

4. Cancellation After Refund Period

After the [X-day] money-back period, hosting services are non-refundable. If you wish to cancel your hosting plan after the refund window has closed, no refund will be issued for any remaining period on the subscription.

5. Refund Request Process

To request a refund, please follow these steps:

1. Contact our support team via email at [support@yourcompany.com] or by logging into your account and submitting a ticket.
2. Provide your account details and specify the reason for your refund request.
3. Once the request is received, our team will review your eligibility for a refund and process it within [X] business days.

6. Refund Method

Refunds will be issued to the original payment method used during the purchase. Processing times may vary depending on your financial institution.

7. Service Suspension or Termination

If your hosting account is suspended or terminated due to a violation of our terms of service, no refund will be provided. This includes activities such as spamming, illegal content hosting, or resource abuse.

8. Changes to Refund Policy

We reserve the right to change or modify this refund policy at any time without prior notice. Any changes will be posted on our website and will apply to future transactions.

9. Contact Information

For questions regarding our refund policy, please contact us at:

• Email: [support@yourcompany.com]
• Phone: [Your Support Phone Number]
• Mailing Address: [Your Company Address]

We are committed to providing excellent service and will work with you to resolve any issues or concerns regarding your hosting plan. Thank you for choosing [Your Company Name]!